Support Update
Hi everyone – I’ve now solved all the issues people have emailed to me through [email protected].
Next I will be working through the unanswered Q&A from the site. I intend for this Q&A section to ideally be a place where people can help each other, but I understand that this is not perfect and I will be working through the Q&A every week to answer any questions not covered by our troubleshooting guide.
One quick note on the dozens of support emails I’ve solved over the past few weeks – only one of these emails actually required any alterations to any code – the rest all had solutions already resting in the troubleshooting and support pages, so if you have an outstanding Q&A that is solved by my support pages, I would really appreciate it if you could answer your own Q&A and close your question.
(FYI the one alteration was to the ‘hard coded squarespace’ texts code)
Facebook Page Launched
To make it easier for you all to get in touch, now in addition to [email protected] I’ve created a Facebook page where you can contact me for help and assistance.
https://www.facebook.com/multilingualizer/
What to do if you still have an unanswered support Q&A
If there is a question you have asked which I still have not answered, firstly – my apologies – secondly, please contact me through [email protected] or by sending a message through our new Facebook page – https://www.facebook.com/multilingualizer/.
If you have an outstanding Q&A that still requires an answer, please include a link to that Q&A so I can answer it there as well as in reply to you directly.
November 4, 2017 @ 7:42 pm
Thanks Dave for the update. For those who are already using the hard coded squarespace text script, can you tell us what was that alteration so we can update the corresponding lines of code?
November 6, 2017 @ 5:39 pm
Sure. There’s a line that starts like this:
jQuery(“.caption,.pagination,.tags-cats,.excerpt,.sqs-comment-link.sqs-disqus-comment-link,.post-meta.author-date,label”)…
Then within the function that follows, there’s this final check:
if (String(jQuery(this).html()).indexOf(‘sqs-gallery’) > -1) {
return false;
}
After that closing bracket, add this additional check – the theme that client had was placing elements inside
if (jQuery(‘input’, this).length > 0) {
return false;
}
November 25, 2017 @ 1:12 am
Thanks Dave!