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Before submitting a question, please check our troubleshooting guide as it covers 95+% of scenarios and you may be asking a question that is already answered there. We have a small support team, so if you can help us by checking the troubleshooting guide first we will greatly appreciate it.

Submitting a question

If you have checked our troubleshooting guide, and the answer is not there, someone else may already have asked the question. Use the big search box below to search and check. If the question is not in our troubleshooting section and not yet covered by this Q&A, then submit a question using the guidelines below.

When submitting a question, to make it quicker and easier for us to solve your problem please include the following:

  1. A link to a page where the problem can be seen
  2. The specific text(s) in both languages I should be searching for on the page where the problem (e.g. something not translating) is happening
  3. Screenshots with highlights are great too!

You’ll find the ‘Ask a question’ button at the bottom of this page.

Questions & AnswersCategory: Questions
Filter:AllOpenResolvedClosedUnanswered
Line breaks squarespace – Text does not align
Openjacob.list asked 6 years agojacob.list asked 6 years ago • 
765 views0 answers0 votes
Pages displaying both languages Shopify
OpenYasmin Harper asked 6 years ago asked 6 years ago • 
803 views0 answers0 votes
Squarespace Menu Content Block doesn't translate on mobile
OpenZsofia asked 6 years agoZsofia asked 6 years ago • 
907 views0 answers0 votes
Squarespace product descriptions not translating
OpenLeon asked 6 years ago asked 6 years ago • 
853 views0 answers0 votes
How to make current selected language bold
Opensandra answered 6 years ago asked 6 years ago • 
1009 views1 answers0 votes
Wix website Page name SEO in two languages
OpenFreddy Jones answered 6 years ago asked 6 years ago • 
1160 views1 answers0 votes
China visitors gets blank pages
AnsweredDave Hilditch answered 6 years agoCarl asked 6 years ago • 
936 views2 answers0 votes
Multilingualizer menu collapsing to stacked (burger) menu on desktop
Opendreamdanceyoga asked 6 years agodreamdanceyoga asked 6 years ago • 
1076 views0 answers0 votes
How do you add language selector option/ menu on wix?
AnsweredFreddy Jones answered 6 years agosascarey asked 6 years ago • 
2037 views1 answers1 votes
Is it possible to have different "Logo images" on a header?
AnsweredFreddy Jones answered 6 years ago asked 6 years ago • 
1187 views1 answers0 votes
NEW SCRIPT DOESNT WORK – farriersjournal.com
ResolvedFreddy Jones answered 6 years agomehmetyazgonul asked 6 years ago • 
1071 views1 answers0 votes
How to remove ML icon from wix?
ResolvedFreddy Jones answered 6 years agoflibbledibble asked 6 years ago • 
1550 views2 answers0 votes
Wix mobile menu doesn't work
Openolli.huttunen asked 6 years agoolli.huttunen asked 6 years ago • 
3895 views0 answers1 votes
How to enable multi language function on the Navigation Menu?
AnsweredFreddy Jones answered 6 years agotisman asked 6 years ago • 
1774 views1 answers0 votes
Does it translate the menu names in Squarespace?
AnsweredFreddy Jones answered 6 years ago asked 6 years ago • 
1100 views1 answers0 votes
Creating Websites for Different Cultures
OpenRian asked 6 years ago asked 6 years ago • 
833 views0 answers0 votes
2 languages vs. images with text
AnsweredFreddy Jones answered 6 years ago asked 7 years ago • 
1267 views1 answers0 votes
Multilingualizer Wix Integration
AnsweredFreddy Jones answered 6 years ago asked 7 years ago • 
889 views1 answers0 votes
Uncaught typeerror.
ResolvedDave Hilditch answered 7 years agoDaniel asked 7 years ago • 
1166 views1 answers0 votes
issue with language specific menu in my Squarespace website
AnsweredDave Hilditch answered 7 years agocontact12 asked 7 years ago • 
1136 views1 answers0 votes

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