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Before submitting a question, please check our troubleshooting guide as it covers 95+% of scenarios and you may be asking a question that is already answered there. We have a small support team, so if you can help us by checking the troubleshooting guide first we will greatly appreciate it.

Submitting a question

If you have checked our troubleshooting guide, and the answer is not there, someone else may already have asked the question. Use the big search box below to search and check. If the question is not in our troubleshooting section and not yet covered by this Q&A, then submit a question using the guidelines below.

When submitting a question, to make it quicker and easier for us to solve your problem please include the following:

  1. A link to a page where the problem can be seen
  2. The specific text(s) in both languages I should be searching for on the page where the problem (e.g. something not translating) is happening
  3. Screenshots with highlights are great too!

You’ll find the ‘Ask a question’ button at the bottom of this page.

Questions & AnswersCategory: Questions
Filter:AllOpenResolvedClosedUnanswered
Can I use the same logic on product detail pages on Squarespace as part of my ecommerce
AnsweredDave Hilditch answered 3 years ago asked 3 years ago • 
477 views1 answers0 votes
Multicurrencyalizer not updating price with variation selection – Squarespace
OpenDave Hilditch commented 3 years agoLydia Jackson asked 3 years ago • 
504 views0 answers0 votes
Using during Squarespace site build, prior to going live?
AnsweredDave Hilditch answered 3 years ago asked 3 years ago • 
491 views1 answers0 votes
USD price doesnt reflect the current exchange rate
AnsweredChizoba Anyiam commented 3 years agoNoname Rainforest asked 3 years ago • 
519 views1 answers0 votes
Menu Not Translating on Squarespace 7.1 – Second Language Not Displaying
OpenMcDingus answered 4 years ago asked 4 years ago • 
526 views1 answers0 votes
Is there a way to change the dots syntax to some other less-used characters?
OpenJeff Miller asked 4 years agoJeff Miller asked 4 years ago • 
456 views0 answers0 votes
Mulitlingualizer with Squarespace forms
OpenAndreas Schoepf answered 4 years agoAndreas Schoepf asked 4 years ago • 
486 views1 answers0 votes
Multiple languages in Squarespace
AnsweredDave Hilditch answered 4 years ago asked 4 years ago • 
508 views1 answers0 votes
Help installing Multilingualizer on Zohosites website
AnsweredDave Hilditch answered 4 years agoAudrey BEL asked 4 years ago • 
539 views1 answers0 votes
ML no longer works on Squarespace 🙁
AnsweredDave Hilditch answered 4 years agostinus sebastien asked 4 years ago • 
573 views1 answers0 votes
Best option for native language
AnsweredDave Hilditch answered 4 years ago asked 4 years ago • 
493 views1 answers0 votes
Multicurrencyalizer not working on squarespace
ResolvedDave Hilditch answered 4 years agojosh stevenson asked 4 years ago • 
623 views1 answers0 votes
Language Specific Home Page – Squarespace
AnsweredFrederiek Pascal commented 4 years agoFrederiek Pascal asked 4 years ago • 
618 views1 answers0 votes
English and Dutch ads – how to direct to specific language
AnsweredDave Hilditch answered 4 years agoFrederiek Pascal asked 4 years ago • 
524 views1 answers0 votes
Squarespace 1 button to switch between 2 languages?
OpenGretar Gunnlaugsson asked 4 years agoGretar Gunnlaugsson asked 4 years ago • 
517 views0 answers0 votes
The script is interfering the work of the "add to cart" popup in Shopify Debut theme
OpenMariel asked 4 years ago asked 4 years ago • 
1328 views0 answers0 votes
Can we show different embedded iframes based on the language?
OpenDaniel H asked 4 years ago asked 4 years ago • 
480 views0 answers0 votes
What am I entitled to
OpenKiran HARIA asked 4 years agoKiran HARIA asked 4 years ago • 
515 views0 answers0 votes
Translate Menu in Squarespace
OpenThomas Kevill-Davies asked 4 years agoThomas Kevill-Davies asked 4 years ago • 
497 views0 answers0 votes
Cancellation
OpenMiss Woollard commented 4 years agoMiss Woollard asked 4 years ago • 
535 views0 answers0 votes

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