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Questions & AnswersCategory: QuestionsChina visitors gets blank pages
Carl asked 6 years ago
I am running version 3.7 of the Multiligual code on my square space website.  I have English and Simplified Chinese languages.  The Multiigual code was added to the site in June of 2016 and was working fine. The problem we now have is that when someone in China visits our site they just get blank pages, even before a language selection is made.  There's no problem when you view the site in other countries. Is there an updated version of the code that might fix this issue.
2 Answers
Freddy Jones answered 6 years ago

Hi – you can update the code by logging into https://www.multilingualizer.com/my-account/ and regenerating the code and installing it in exactly the same way as before. 

Dave Hilditch Staff answered 6 years ago

The reason this is happening is because China blocks access to certain domain names. In this case, presumably, they are blocking access to jQuery.
To fix it, first upgrade your copy of the Multilingualizer by visiting the my-account area and regenerating the code and then it should work immediately.
If it doesn’t, you can try an alternative source for jQuery. So where you see this line:
<script type=”text/javascript” src=”//code.jquery.com/jquery-3.2.1.min.js”></script>
Replace that line with this:
<script type=”text/javascript” src=”//cdn.bootcss.com/jquery/3.1.1/jquery.min.js”></script>
I’ll grab a copy of jQuery and add it to our own website (China doesn’t block http://www.multilingualizer.com) so that this doesn’t happen to others in future.

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