bobby asked 8 years ago
Not the french version
Dave Hilditch Staff answered 8 years ago
Hi – any time if you ever experience text going missing, it is normally because a language block has not been closed using the 4 dots.
Can you provide a link so I can look at the messages being generated and identify where your missing multilingualizer language marker is?
Update: From the link you sent me privately I can see that you have missing closing markers on a few products – e.g. ….TOUCH – Pompe à savon… (3 dots instead of 4 at end)
Similarly for ….TOUCH – Porte brosse à… and potentially others.
bobby
replied 8 years ago I sent you my user/password in private.
Like I said, Its not just a particular text block. It’s for all the products and all pages in french.
Also the breadcrumbs don’t show.
Dave Hilditch
replied 8 years ago I’ve updated with some specific examples of products where you have 3 dots instead of 4 dots marking the end of the language block. If you fix these, all your problems will be solved.
bobby
replied 8 years ago I sent you my user/password in private.
Like I said, Its not just a particular text block. It’s for all the products and all pages in french.
Also the breadcrumbs don’t show.
bobby answered 8 years ago
Hi, I have double checked all my products and all the collections names and in fact, there was some with 3 dots.
So I made all the corrections and still have no text!
Here is what I have :
But I s
Vas
replied 8 years ago Hey Bobby, really sorry you’re still having issues. I’ll ask Dave to have another look and see what can be done first thing in the morning.
bobby
replied 8 years ago Thanks Vas
Dave Hilditch
replied 8 years ago I can see your LIGHTBOX has 3 dots instead of 4 dots so you need to fix that. Also, if I hit CTRL+U this opens the source of the page: If I then do CTRL+F (find) then type 3 dots … I get 986 found whereas for 4 dots I get 978 found. Unless you’ve actually used 3 dots in a sentence 8 times on the page then there are still more to find I’m afraid.
Dave Hilditch
replied 8 years ago The ….Bijoux..Jewelry…. you actually have an ellipses symbol at the end along with 1 dot – needs to be 4 dots.
Dave Hilditch
replied 8 years ago Also this bit: ….Dimensions: – D 13.4 po – D 34.0 cm Couleur: Rouge Autres couleurs disponibles: Bleu,beige et gris Matériaux: Tissu..Dimensions: –…
Dave Hilditch
replied 8 years ago Also ….Produits locaux..Local products…
Dave Hilditch
replied 8 years ago Also ….Souscrire à notre Bulletin..become a subscriber…
Dave Hilditch
replied 8 years ago The Jewelry thing with 3 dots (ellipses symbol) + 1 dot happens in two places with same phrase
bobby
replied 8 years ago Thanks Dave!! It is now working. ….My apologies..Mes excuses….
Please login or Register to submit your answer
Greetings, thank you for contacting customer support. The issue you are facing is most probably a bug of some sort, I will let Dave know about it and I suspect he will fix it up for you fairly quickly. I will make sure to follow up with you soon – thank you for your patience and understanding.
Thanks for your answer. The fact is that I left about 10 emails to Dave since 3 weeks and I didn’t have any reply.
Thanks for your answer. The fact is that I left about 10 emails to Dave since 3 weeks and I didn’t have any reply.
Good day, Dave has been working hard the last month on implementing many fixes around the Multilingualizer. I am sure he will tend to your issue as soon as he is able – I will personally turn his attention to it later today when he is around and make sure you get an answer. Once again, apologies for the inconvenience and thank you for your patience.
Any news?
Hello, apologies for the delay. Dave should be able to resolve your issue this Monday after the weekend, I have informed him and he will have a look as soon as possible.
Any news?
Hi, still no news about my problems. Is Dave worked on it?
Hi Bobby, deepest apologies for the delay. Dave has been busy as hell with rolling out different fixes for the Multilingualizer. Tomorrow I will make sure that you get a solution to your problem, I’ll get you in contact with Dave personally.