fbpx
Menu
Cart
Questions & Answers › Category: Questions › Refund
0 Vote Up Vote Down
Jazz asked 8 years ago
Hi, I already cancelled my monthly subscribtion since I got a full license. But you still cashed two payment afterwards. I now also stopped the returning payment within PayPal but I still like to have a refund for those two months you cashed after I canceled my subscription.
1 Answers
0 Vote Up Vote Down
johnite Staff answered 8 years ago

Hi Jazz,
I had a look and your subscription was active and I could find no note of a cancellation request from email [email protected]. 

I have refunded and canceled your subscription now.
Regards
John

We use cookies

We use cookies for various things on our site, including our on-site chat bubble (if you use it), our comment forms (if you use them) and for session handling (if you log in).

Other than that, we use cookies to identify where traffic came from to help us understand which traffic turns into sales, we use a cookie for Google Analytics traffic analysis and we use a cookie to customise adverts for our own products we think you'll be interested in.

You can read more detail in our privacy policy page. Please click 'Accept' or 'Decline' to continue.